Privacy Policy

1. General Information

This Privacy Policy explains how KarcanEYE handles user data.

KarcanEYE is provided by Karcan Kesici Takım Sanayi ve Ticaret A.Ş and is a machining and engineering calculation application developed for CNC operators and manufacturing engineers.

For the initial iOS release, KarcanEYE may be listed on Apple`s App Store under the name KarcanToolEYE.

KarcanEYE helps users access cutting parameters, perform engineering calculations, and review KARCAN catalog information.

Company Information

  • Company: Karcan Kesici Takım Sanayi ve Ticaret A.Ş
  • Address: 75.Yıl Mahallesi, O.S.B. 20. Cadde No:31, TR-26110 Odunpazarı / Eskişehir / Türkiye
  • E-Mail: [email protected]
  • Web: https://karcan.com

2. User Accounts and Personal Data Collection

A user account or sign-in is not required to use the core features of KarcanEYE.

KarcanEYE does not directly request or collect the following account or contact information from users:

  • Full name
  • Email address
  • Phone number
  • User account information
  • Information used to create a user profile

The application does not use collected technical data to identify users or create user profiles.

3. Data Stored on the Device

KarcanEYE stores certain data locally on the user`s device to provide application features and improve the user experience.

This data may include:

  • Calculation history
  • Favorite records
  • Machine Profile information
  • Language, theme, and application preferences

These data:

  • Are not sent to KARCAN servers.
  • Are not associated with a user account.
  • Are not used for advertising or analytics purposes.

If the application is removed, application data is deleted, or the device is changed, locally stored data may be lost.

4. Technical Data and Server Logs

KarcanEYE may communicate with KARCAN data services to provide technical content such as tool catalog information, material data, cutting parameters, and application content.

During these connections, KarcanEYE does not collect or transmit:

  • Full name
  • Email address
  • Phone number
  • User account information

To maintain service security, detect technical issues, and ensure system reliability, limited technical records may be processed.

These records may include:

  • IP address
  • Access date and time
  • Request path and technical request information
  • HTTP status and response information
  • User-Agent and referral information
  • Application or service error records

These technical records are stored:

  • Up to 60 days at the server level.
  • Up to 30 days at the application level.

After these periods, the records are automatically deleted.

These records are used only for:

  • Service security,
  • Technical issue resolution,
  • System performance maintenance.

Technical records are not sold or shared with third parties for advertising, marketing, profiling, or tracking purposes. Technical service providers may process limited technical information only as necessary to provide hosting, infrastructure, security, or related operational services.

5. Feedback and Support Requests

Users may contact KARCAN to report errors, provide feedback, or request support regarding KarcanEYE.

Users may voluntarily provide the following information during feedback communication:

  • Device model
  • Operating system and version information
  • Screen or feature being used
  • Screenshots
  • Description of the issue

This information may be used for:

  • Investigating technical issues,
  • Evaluating user requests,
  • Improving the application,
  • Responding to users.

Users are advised not to share unnecessary personal or confidential information when submitting feedback.

6. Technical Service Providers

KarcanEYE may use application distribution, hosting, email, and technical infrastructure services required for operation.

These service providers may process technical information only to the extent necessary to provide their services.

KARCAN aims to apply appropriate technical and administrative measures to protect user data.

7. Advertising and User Tracking

The current version of KarcanEYE:

  • Does not display advertisements.
  • Does not use product interaction or diagnostic data for behavioral analytics, advertising, profiling, or tracking purposes.
  • Does not create user profiles.
  • Does not sell user data for advertising purposes.

If analytics, advertising, or additional third-party services are added in future versions, this Privacy Policy and relevant store privacy disclosures will be updated accordingly.

8. Data Security

KARCAN aims to protect data under its control against unauthorized access, loss, or misuse by applying appropriate technical and administrative measures.

Communication between KarcanEYE and data services is performed through secure connections.

However, no method of data transmission over the internet can be guaranteed to be completely secure.

9. Children`s Privacy

KarcanEYE is developed for CNC operators, manufacturing engineers, and technical users.

The application is not intended for children and does not aim to collect personal data from children.

10. Rights Under Applicable Data Protection Laws

Where personal data is processed, users may exercise their rights under applicable data protection laws, including the Turkish Personal Data Protection Law (KVKK).

Users may request information regarding:

  • Whether their personal data is processed,
  • Details about processed data,
  • Correction or deletion of data where applicable,
  • Other rights provided by applicable legislation.

Detailed information regarding Data Protection Law processes is provided in the Data Protection Law.

11. Changes to This Privacy Policy

KARCAN may update this Privacy Policy due to changes in application features, technologies used, or applicable legislation.

The current version of this Privacy Policy will be available through the application or the KARCAN website.

12. Contact Information

For questions regarding this Privacy Policy:

Karcan Kesici Takım Sanayi ve Ticaret A.Ş

  • Address: 75.Yıl Mahallesi, O.S.B. 20. Cadde No:31, TR-26110 Odunpazarı / Eskişehir / Türkiye
  • E-Mail: [email protected]
  • Web: https://karcan.com/en/contact

Last Updated: 31.08.2026